Why does messages panel wait 20 seconds to populate?
Why does right hand side messages panel wait 20 seconds to populate when I start Thunderbird? When it first opens, the right side is totally blank, the top bar reads only "Mozilla Thunderbird" (does not have the mailbox name yet). Then, after 20 seconds, suddenly and quickly, the list of messages fills in, the top bar gets the mailbox name added to it, and it hits the pop server looking for new messages.
I have compacted all mailboxes and I have deleted the global database so it would rebuild. No change. I've run in safe mode--same result. I've disabled all extensions--same result.
This started a few months ago. Up until that point, it acted normal.
Driving me nuts; any ideas?
All Replies (8)
Um, no....you only have POP accounts?
Zenos trɔe
Previous reply disappeared!?? Ah, it wants <10K characters How do we post the troubleshooting info? ...OK, I deleted the printer settings lines.
Yes--POP accounts only, and no change in that from "back when" it worked properly.
=====================
Application Basics
Name: Thunderbird Version: 24.5.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.5.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20140424091057 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (pop3) pop-server.cfl.rr.com:110, plain, passwordCleartext
OUTGOING: smtp-server.cfl.rr.com:25, plain, none, true
account3:
INCOMING: account3, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext
OUTGOING: smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true
account4:
INCOMING: account4, , (pop3) pop-server.cfl.rr.com:110, plain, passwordCleartext
OUTGOING: smtp-server.cfl.rr.com:25, plain, none, true
account5:
INCOMING: account5, , (pop3) pop-server.cfl.rr.com:110, plain, passwordCleartext
OUTGOING: smtp-server.cfl.rr.com:25, plain, none, true
account6:
INCOMING: account6, , (pop3) pop.netzero.com:995, SSL, passwordCleartext
OUTGOING: smtp.netzero.com:465, SSL, passwordCleartext, true
account7:
INCOMING: account7, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext
OUTGOING: smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true
account8:
INCOMING: account8, , (nntp) isp5.newshosting.com:119, plain, passwordCleartext
OUTGOING: smtp-server.cfl.rr.com:25, plain, none, true
account9:
INCOMING: account9, , (pop3) pop.gmail.com:995, SSL, passwordCleartext
OUTGOING: smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true
account10:
INCOMING: account10, , (pop3) pop-server.cfl.rr.com:110, plain, passwordCleartext
OUTGOING: smtp-server.cfl.rr.com:25, plain, none, true
Extensions
Change quote and reply format, 0.8.1.1, true, {f6090211-2004-44d8-9090-be3c2adfd66f}
Folderpane Tools, 0.6.1, true, {b243fe83-b8a7-47de-855d-21d865243d5d}
Ignore Aero (Hooks), 1.0.3.0, true, ignoreaero-x@rsjtdrjgfuzkfg.com
QuoteAndComposeManager, 0.4, true, {ce1c1a31-4ec2-484f-8099-e2cb0f381c21}
RealPrevNextButtons for new versions of Thunderbird, 0.3, true, {3416bfa3-82f2-4270-bd5e-fe32b2e9eac5}
Rise of the Tools, 1.0.1.0, true, riseofthetools@rsjtdrjgfuzkfg.com
Stationery, 0.8.4, true, {d0e38b3a-0d60-46bf-bf01-83d4ba041015}
WebMail, 1.5.1, true, {3c8e8390-2cf6-11d9-9669-0800200c9a66}
WebMail - Yahoo, 1.5.7, true, {d7103710-6112-11d9-9669-0800200c9a66}
Classic Toolbar Buttons, 1.4.0, false, CSTBB@NArisT2_Noia4dev
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 51200
browser.cache.disk.smart_size.enabled: false
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.display.screen_resolution: 72
browser.display.use_document_fonts: 0
extensions.lastAppVersion: 24.5.0
font.default.x-user-def: serif
font.language.group: x-western
font.minimum-size.x-unicode: 18
font.minimum-size.x-user-def: 18
font.minimum-size.x-western: 18
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-user-def: Courier
font.name.monospace.x-western: Arial
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-user-def: Calibri
font.name.sans-serif.x-western: Verdana
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-user-def: Cambria
font.name.serif.x-western: Book Antiqua
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 18
font.size.fixed.x-user-def: 18
font.size.fixed.x-western: 18
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 18
font.size.variable.x-user-def: 18
font.size.variable.x-western: 18
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 341ce049-080b-4c6f-9f0e-12c0ef84c80
network.cookie.prefsMigrated: true
network.image.imageBehavior: 0
places.database.lastMaintenance: 1400620016
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
plugin.state.flash: 0
plugin.state.npctrl: 0
plugin.state.npdeployjava: 0
plugin.state.npgoogleupdate: 0
plugin.state.nplastpass: 0
plugin.state.npnitromozilla: 2
plugin.state.nppicasa: 0
plugin.state.npwatweb: 0
print.print_printer: Samsung SCX-4725 Series PCL 6
security.password_lifetime: 0
Graphics
Adapter Description: Intel(R) HD Graphics Family
Vendor ID: 0x8086
Device ID: 0x0116
Adapter RAM: Unknown
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Driver Version: 8.15.10.2353
Driver Date: 4-4-2011
Direct2D Enabled: false
DirectWrite Enabled: false (6.2.9200.16571)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureFallbackCanvasBackend: cairo
AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.2
4.10.2
NSS
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS Util
3.15.4
3.15.4
NSS SSL
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS S/MIME
3.15.4 Basic ECC
3.15.4 Basic ECC
supmozilla trɔe
Have you tried restarting Thunderbird with add-ons disabled it is on the help menu (alt+H)
Did you see... "I've run in safe mode--same result. I've disabled all extensions--same result."
have you tried windows safe mode with networking? I assumed that was what you meant, but apparently it was Thunderbird safe mode.
Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
It exhibited the same delay when running in Windows Safe Mode with Networking.
Is the mail file or index fragmented perhaps. The index and mail file get updated all the time, so it might be spread across many fragments slowing access.
Not fragmentation...I run Glary utilities, which keeps disk defragmented.
Also, I compact the files regularly. This started suddenly, and has remained ever since it began happening.