This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My email address is being used to send emails everyday by someone else? Can I fix this?

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 2 views
  • Nuɖoɖo mlɔetɔ christ1

more options

I'm getting about 30 messages a day with this subject "Mail delivery failed: returning message to sender" and no recognizable email addresses in the list included.

Can I fix this without changing my email account?

If not, are there steps outlined for transferring from this account to a new one?

Thanks.

I'm getting about 30 messages a day with this subject "Mail delivery failed: returning message to sender" and no recognizable email addresses in the list included. Can I fix this without changing my email account? If not, are there steps outlined for transferring from this account to a new one? Thanks.

All Replies (2)

more options

Create a new profile as a test to check if your current profile is causing the problems.

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem

more options

Can I fix this without changing my email account?

http://en.wikipedia.org/wiki/Backscatter_(email)