Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't i log into thunderbird without having to enter a password.

  • 6 ŋuɖoɖowo
  • 5 masɔmasɔ sia le wosi
  • 9 views
  • Nuɖoɖo mlɔetɔ jaisaii

more options

until recently i was able to close and open thunderbird without having to enter any password. but now for some reason i have to enter my google password each and every time i open thunderbird and it is very annoying. it does offer to use a master password which i STILL would have to use each time what good is that???? why can't i simply open t-bird and get my mail as i always could before?

until recently i was able to close and open thunderbird without having to enter any password. but now for some reason i have to enter my google password each and every time i open thunderbird and it is very annoying. it does offer to use a master password which i STILL would have to use each time what good is that???? why can't i simply open t-bird and get my mail as i always could before?

All Replies (6)

more options

This seemed to work for someone else.

You were 100% right... starting in safe mode DID allow the "remove password" option to come up

more options

i have to enter my google password each and every time i open thunderbird

Tell Thunderbird to remember your password.

If you choose to set a master password you'd have to enter it once each time Thunderbird starts. Read this article to understand what a master password does. http://kb.mozillazine.org/Master_password

more options

How do I ask thunderbird to reset my password.

more options

Why when I click on the reset my password it take me to an add to download a program. I just had a bunch of viruses taken off my computer and when my computer came back my thunderbird had to be downloaded again but my password will not open my mail account and it will not accept a new password. Is there a number I can call for support?

more options

The big question is why you are posting in an unrelated thread. You can start your own thread for your issue. They are free.

There is no Reset your Password link in Thunderbird so who knows what you are trying to do there. Thunderbird has nothing to do with administering your email password. You do that with your email provider.

user01229325 trɔe

more options

thank you

unfriendly reply removed -moderator Andrew

Andrew trɔe