This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't install firefox win 8.1

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ FredMcD

more options

I just uninstall previous firefox because always error when try update new version (32.0.2) , I decide to uninstall fresh firefox 32.0.2 when I double click exe file it show 95% extracting and they didn't show installing process. can someone help me please?, I use windows 8.1 thank you

I just uninstall previous firefox because always error when try update new version (32.0.2) , I decide to uninstall fresh firefox 32.0.2 when I double click exe file it show 95% extracting and they didn't show installing process. can someone help me please?, I use windows 8.1 thank you

All Replies (1)

more options

Completely remove the old Firefox from the programs folder. Then Download Firefox Full Installer For All languages And Systems {web link}