This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

How do I reset the "Firefox is being updated by another instance" message?

  • 3 ŋuɖoɖowo
  • 5 masɔmasɔ sia le wosi
  • 12 views
  • Nuɖoɖo mlɔetɔ Michael Kelly

Michael Kelly
Michael Kelly
more options

I was attempting to update Nightly via the "About Nightly" window. I got a message about a failed upgrade and a link to download a fresh copy of Nightly, so I did. I closed Nightly and overwrote my existing copy with the fresh download and reopened.

Ever since then, the "About Nightly" window has a message "Nightly is being updated by another instance" and won't look for updates. Is there any way to reset whatever is tracking this to force my new Nightly instance to update again? I've tried restarting in Safe Mode and I don't use antivirus, so I'm pretty sure this has something to do with overwriting my copy of Nightly before it could mark its update attempt as finished.

I was attempting to update Nightly via the "About Nightly" window. I got a message about a failed upgrade and a link to download a fresh copy of Nightly, so I did. I closed Nightly and overwrote my existing copy with the fresh download and reopened. Ever since then, the "About Nightly" window has a message "Nightly is being updated by another instance" and won't look for updates. Is there any way to reset whatever is tracking this to force my new Nightly instance to update again? I've tried restarting in Safe Mode and I don't use antivirus, so I'm pretty sure this has something to do with overwriting my copy of Nightly before it could mark its update attempt as finished.

Ŋuɖoɖo si wotia

This was a regression. A fix was committed today. Please see the following bug for more information: https://bugzilla.mozilla.org/show_bug.cgi?id=1068384

It has nothing to do with overwriting your existing instance of Nightly. Pure coincidence.

Xle ŋuɖoɖo sia le goya me 👍 2

All Replies (3)

Logan
Logan
more options

Ɖɔɖɔɖo si wotia

This was a regression. A fix was committed today. Please see the following bug for more information: https://bugzilla.mozilla.org/show_bug.cgi?id=1068384

It has nothing to do with overwriting your existing instance of Nightly. Pure coincidence.

James
James
  • Moderator
  • Top 10 Contributor
more options

You can always follow the Nightly threads in Firefox Builds at mozillaZine forums, a place where many Testers hang out. http://forums.mozillazine.org/viewforum.php?f=23

Michael Kelly
Michael Kelly Biabia la
more options

A regression it was! The problem righted itself with last night's Nightly. I was worried it wouldn't update at all. Thanks for the help!