This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Can I recover folders and subfolers?

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 3 views
  • Nuɖoɖo mlɔetɔ user01229325

mcetmc
mcetmc
more options

In switching from Verizon to Comcast I did something that caused folders and sub-folders in Thunderbird to not appear. My address book was not affected.

How can I recover the folders?

In switching from Verizon to Comcast I did something that caused folders and sub-folders in Thunderbird to not appear. My address book was not affected. How can I recover the folders?

All Replies (1)

user01229325
user01229325
more options

Did you just lose the folder pane down the left side of the window?

From the Menu Bar select View-Layout-Folder Pane

No menu bar? Press the alt key.

If folder pane is already checked but not showing, move your mouse to the left margin of the window and watch for it to change to a double headed arrow. When it does left click, hold and drag to the right to uncover the folder pane.