This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Firefox No Longer Works

  • 1 ŋuɖoɖo
  • 6 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ philipp

cldsk
cldsk
more options

Hello, about a week or so ago, Firefox has stopped working. All I get is "Problem loading page: Connection has timed out". This has been my default browser for years and have never had this problem. At first I thought it was the internet connection, but IE, Chrome, and Safari browsers all work. I loaded the upgrade hoping that would fix it, but still no. I also "Reset Firefox" as per Troubleshooting help. That still didn't work. Any thoughts?

Hello, about a week or so ago, Firefox has stopped working. All I get is "Problem loading page: Connection has timed out". This has been my default browser for years and have never had this problem. At first I thought it was the internet connection, but IE, Chrome, and Safari browsers all work. I loaded the upgrade hoping that would fix it, but still no. I also "Reset Firefox" as per Troubleshooting help. That still didn't work. Any thoughts?

Ŋuɖoɖo si wotia

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Ɖɔɖɔɖo si wotia

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox