This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

My junk mail is still marked as "unread" even I have changed option to "mark junk mail as read"

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 6 views
  • Nuɖoɖo mlɔetɔ kaspar-hauser

kaspar-hauser
kaspar-hauser
more options

In Global Preferences of Junk Mail option "mark junk mail as readed" is on, but still mails moved to folder automatically remains unreaded and I have to go to this folder and mark them as myself. This option was worked properly on Windows XP and mentioned problem arises when I have migrated my mail folders to Windows 8.1.

In Global Preferences of Junk Mail option "mark junk mail as readed" is on, but still mails moved to folder automatically remains unreaded and I have to go to this folder and mark them as myself. This option was worked properly on Windows XP and mentioned problem arises when I have migrated my mail folders to Windows 8.1.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Can you check something:

Tools > Options > Advanced > General tab

click on 'Config Editor' button - it will tell you to be careful :)

In top search type: mail.spam look for this line: mail.spam.markAsReadOnSpam; Value = true

If this says 'False', double click on that line to toggle 'false' to 'True'

Close window - top right X clickon Ok to save and close Options Please report back.

Toad-Hall trɔe

kaspar-hauser
kaspar-hauser Biabia la
more options

Thank you for your answer!

Unfortunately, mail.spam.markAsReadOnSpam has value "true" and junk mails are still unread.