We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Firefox 24.x ESR auto update fails

mozilla_at_plu
mozilla_at_plu
more options

I have multiple machine running various versions of Firefox ESR 24.x each of which reports "Firefox is up to date" when I run Help->About Firefox to check for updates. I found one open bug implying that 24->32 updates had been stopped to fix a bug but it was unclear if that was still the case. In any case I would expect to see all older version of 24 (24.7.0, etc) upgraded to the latest version of 24.8.1 (?) even if 24->32 wsan't currently enable. I verified that the update server url listed was the default.

Should I expect 24.7.0 to update to 24.8.1? Should 24 be updating to 32?

I have multiple machine running various versions of Firefox ESR 24.x each of which reports "Firefox is up to date" when I run Help->About Firefox to check for updates. I found one open bug implying that 24->32 updates had been stopped to fix a bug but it was unclear if that was still the case. In any case I would expect to see all older version of 24 (24.7.0, etc) upgraded to the latest version of 24.8.1 (?) even if 24->32 wsan't currently enable. I verified that the update server url listed was the default. Should I expect 24.7.0 to update to 24.8.1? Should 24 be updating to 32?

All Replies (1)

mozilla_at_plu
mozilla_at_plu Biabia la
more options

I can use the browser console to show the url loaded when I check for updates. It is: https://aus3.mozilla.org/update/3/Firefox/24.7.0/20140714155506/WINNT_x86-msvc/en-US/esr/Windows_NT%206.1.1.0%20(x64)/default/default/update.xml?force=1

If I load that url I get an file with <updates> </updates> and no other data.