This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Bookmark bar disappears on startup with open menu button doing nothing

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 5 views
  • Nuɖoɖo mlɔetɔ cor-el

asifjamil12
asifjamil12
more options

I upgraded my firefox to v.35 then on every start-up, bookmark bar shows bo bookmarks.If i uncheck and re-check the bookmark toolbar option on view>Toolbar; then all the bookmarks appear,but there's no icon.(For example: Facebook's bookmark doesn't the facebook logo) Also if i click the open menu button(above bookmark bar,on the right), it does nothing. the menu doesn't appear. Moreover, i can't use my session manager extension. When i click options to restore last session, it does nothing. I tried uninstalling, re-installing and downgrading to v.33 and v.32 Now i need professional help.What can i do?

I upgraded my firefox to v.35 then on every start-up, bookmark bar shows bo bookmarks.If i uncheck and re-check the bookmark toolbar option on view>Toolbar; then all the bookmarks appear,but there's no icon.(For example: Facebook's bookmark doesn't the facebook logo) Also if i click the open menu button(above bookmark bar,on the right), it does nothing. the menu doesn't appear. Moreover, i can't use my session manager extension. When i click options to restore last session, it does nothing. I tried uninstalling, re-installing and downgrading to v.33 and v.32 Now i need professional help.What can i do?

asifjamil12 trɔe

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.