This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I updated Adobe Acrobat & Shockwave flash to latest versions, but Firefox still says they are outdated. What do I do about this? Thanks

  • 2 ŋuɖoɖowo
  • 14 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ pianotech

pianotech
pianotech
more options

Even though I updated both Adobe Acrobat and Shockwave flash to the latest versions, Firefox still says I need to update them in the add-ons Manager. When I check them in the plugin check and updates page https://www.mozilla.org/en-US/plugincheck/, it says everything is up to date. How can I fix this? Thanks,

Even though I updated both Adobe Acrobat and Shockwave flash to the latest versions, Firefox still says I need to update them in the add-ons Manager. When I check them in the plugin check and updates page https://www.mozilla.org/en-US/plugincheck/, it says everything is up to date. How can I fix this? Thanks,

All Replies (2)

James
James
  • Moderator
  • Top 10 Contributor
more options

It says you have the Flash 15.0 version so do you have 15.0.0.246 ?

as 15.0.0.242 and the 15.0.0.239 (which Plugin check thinks is current) is vulnerable.

For Windows and Mac 16.0.0.235, 13.0.0.259 ESR and 15.0.0.246 are not vulnerable according to Adobe and are not on blocklist. The blocklist below for Win/Mac is in two parts so as to not block the 13.0.0.259 ESR version as it did initially.

https://helpx.adobe.com/security/products/flash-player/apsb14-27.html https://www.adobe.com/products/flashplayer/distribution3.html

Flash Player Plugin 14.0 to 15.0.0.242 https://addons.mozilla.org/en-us/firefox/blocked/p798

Flash Player Plugin 10.3.183.66 to 13.0.0.258 https://addons.mozilla.org/firefox/blocked/p794

pianotech
pianotech Biabia la
more options

I finally uninstalled both shockwave flash and Adobe Acrobat, then re-installed both. That fixed the problem with shockwave flash, but in the Add-ons Manager, it still says that I need to update Adobe Acrobat. The strange thing is when I click where it says to check if all your add-ons are up to date, Firefox takes me to a page where it plainly shows that all my add-ons including Adobe Acrobat are up to date.