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Thunderbird Crashes every time I open up (run for 30sec) Mac

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Hi Team.

Thunderbird crashes every time I open up. It was working for about 2mins (receive and send email ok during that time). Now crashes every 30secs once I open thunderbird.

I have run it on safe mode but still same thing happens.

Crash ID: bp-e942a78d-aa93-4861-80e8-fbe4d2141223

I am using Max OSX Yosemite running Thunderbird 31.3.0

Any help would be appreciated.

Thanks for your time in advance!

Hi Team. Thunderbird crashes every time I open up. It was working for about 2mins (receive and send email ok during that time). Now crashes every 30secs once I open thunderbird. I have run it on safe mode but still same thing happens. Crash ID: bp-e942a78d-aa93-4861-80e8-fbe4d2141223 I am using Max OSX Yosemite running Thunderbird 31.3.0 Any help would be appreciated. Thanks for your time in advance!

All Replies (1)

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I am not tech person at all so please bear with me...

I have read forums and some people suggested to add

user_pref("gfx.direct2d.disabled", true); in to prefs.js file. with start up crash problems.

I have done this, but still no luck. Same things happens.. Crashes in start ups.

Any help would be appreciated.