This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This is additional information to a previous question. Addresses imported from windows mail will not work, but addresses gathered inside Thunderbird will work

  • 4 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ prd1

more options

I had a few collected addresses in the Thunderbird mail address book prior to importing my Windows mail address book . These can be entered properly, but none of the addresses imported from windows mail can be entered into any of the Thunderbird mail address lines.

prd1

I had a few collected addresses in the Thunderbird mail address book prior to importing my Windows mail address book . These can be entered properly, but none of the addresses imported from windows mail can be entered into any of the Thunderbird mail address lines. prd1

All Replies (4)

more options

The usual reason for this is that addresses imported from somewhere else have been entered into inappropriate fields in Thunderbird's Address Book; typically email addresses are filled into the nickname field.

more options
more options

Zenos said

The usual reason for this is that addresses imported from somewhere else have been entered into inappropriate fields in Thunderbird's Address Book; typically email addresses are filled into the nickname field.

This was the problem. Thanks for following up.

more options

The above response from Mozilla was the problem. thanks for following up with me,.

prd1