This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is there a big delay in e-mails being flagged as 'read'?

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ Wayne Mery

more options

Since the recent updates, I have found that there is a big delay in e-mails being flagged as read after opening to view them and then moving on to the next unread e-mail.

Since the recent updates, I have found that there is a big delay in e-mails being flagged as read after opening to view them and then moving on to the next unread e-mail.

All Replies (3)

more options

pop account, or imap?

more options

Hey Wayne, IMPAP account.

more options

What happens if you set hidden preference accessibility.force_disabled = 1 via tools | options | advanced | general | config editor ?

If that does not help, please start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?