This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Audio not working on anything but netflix

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 18 views
  • Nuɖoɖo mlɔetɔ cor-el

Kalua
Kalua
more options

Okay, so I've been on this for hours and I'm getting frustrated. I've been watching a TV show on Netflix and looking through Tumblr. The sound comes from Netflix but when I found video on Tumblr it plays nothing, I go to YouTube nothing comes out. I restarted FireFox, removed Flash and then downloaded it again. I don't know what to do. Help!

Okay, so I've been on this for hours and I'm getting frustrated. I've been watching a TV show on Netflix and looking through Tumblr. The sound comes from Netflix but when I found video on Tumblr it plays nothing, I go to YouTube nothing comes out. I restarted FireFox, removed Flash and then downloaded it again. I don't know what to do. Help!

All Replies (2)

guigs
guigs
more options

Please see these articles for more troubleshooting help What to do if Firefox won't play any sounds andFix common audio and video issues Please post back with the results.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that Netflix uses the Silverlight plugin and not the Shockwave Flash plugin.

Try to clear the Flash local storage and settings.

  • Windows Control Panel > Flash Player > Storage: Local Storage Settings
    • Remove a specific domain: Local Storage Settings by site
    • Remove all domains: Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel: