This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox infected with external ad

  • 2 ŋuɖoɖowo
  • 8 masɔmasɔ sia le wosi
  • 5 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

My Firefox has been infected with external ads. I am in the UK, but the ads are for US products and usually for diet pills, face lifts, money making sites. The ads over shadows a widow/s and if a ad blocker is used the box changes to black. The screen shot shows three ads. One for money making, diet miracle tips and get $80 from google banner. I have tried many solutions and nothing is getting rid. I have uninstalled and reinstalled Firefox, Ad blockers do not work and have used a number or ad ware removers and all do not work. Virus scans ect all do nothing to rid the problem. Have you any suggestions?

Regards.

My Firefox has been infected with external ads. I am in the UK, but the ads are for US products and usually for diet pills, face lifts, money making sites. The ads over shadows a widow/s and if a ad blocker is used the box changes to black. The screen shot shows three ads. One for money making, diet miracle tips and get $80 from google banner. I have tried many solutions and nothing is getting rid. I have uninstalled and reinstalled Firefox, Ad blockers do not work and have used a number or ad ware removers and all do not work. Virus scans ect all do nothing to rid the problem. Have you any suggestions? Regards.

Ŋuɖoɖo si wotia

Sounds like you may have some sort of malware on your computer. Let's try the following:

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

Sounds like you may have some sort of malware on your computer. Let's try the following:

more options

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: