This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

"500 server not found" error on Windows 8.1 when accesssing my website (works with Mozilla on Windows 7 and with IE on 8.1)

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 6 views
  • Nuɖoɖo mlɔetɔ skljpl

skljpl
skljpl
more options

New Surface Pro 3 running windows 8.1 (works with Windows 7). Firefox 34.0.5 is browser. Cannot access my website only. Have cleared cache. Works with Internet Explorer.

New Surface Pro 3 running windows 8.1 (works with Windows 7). Firefox 34.0.5 is browser. Cannot access my website only. Have cleared cache. Works with Internet Explorer.

All Replies (2)

Diego Victor
Diego Victor
more options

This error 500 is a error in your servidor probably an error with permissions of your folders. Try contact the owns of the servidor.

skljpl
skljpl Biabia la
more options

Thank you. Since the website can be accessed by other browsers (Internet Explorer), I believe the problem likely is in Mozilla's configuration settings--I just don't know how to fix them!