This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Does Mozilla charge for all technical support?

  • 1 ŋuɖoɖo
  • 3 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ user01229325

Ldmorgan
Ldmorgan
more options

I'm pretty sure I've been hacked hard.

Found myself locked out of Thunderbird by a popup that demanded my Master Passworfd for the Security Software. (Didn't have one.)

Navigated in Firefox to "Mozilla Technical Support". Got someone in India that. Showed me how badly I was being hacked. He then offered to fix it all for only $399.00--or whatever amount I could afford.

Said it would be impossible for anyone but him to fix it.

Now that same popup demanding my Master Password is popping up at random, even when I'm not trying to access anything.

Know I've been hacked. Wondering though if Mozilla has a Technical Support. Haven't been able to find it, if it exists.

I'm pretty sure I've been hacked hard. Found myself locked out of Thunderbird by a popup that demanded my Master Passworfd for the Security Software. (Didn't have one.) Navigated in Firefox to "Mozilla Technical Support". Got someone in India that. Showed me how badly I was being hacked. He then offered to fix it all for only $399.00--or whatever amount I could afford. Said it would be impossible for anyone but him to fix it. Now that same popup demanding my Master Password is popping up at random, even when I'm not trying to access anything. Know I've been hacked. Wondering though if Mozilla has a Technical Support. Haven't been able to find it, if it exists.

Ŋuɖoɖo si wotia

There is no telephone support, paid or otherwise.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (1)

user01229325
user01229325
more options

Ɖɔɖɔɖo si wotia

There is no telephone support, paid or otherwise.