Everytime I open Thunderbird it crashes within 30 seconds. @ CoreFoundation@0x9186 CAUSE: Facebook's old "Facebook Photo Uploader" (fbplugin) on Yosemite
I open Thunderbird it crushes. I run it in safe mode it crashes. I want to uninstall but will I loose saved emails and my folders? And will uninstalling actual work?
This is the last report. AdapterDeviceID: 0x 863 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.5.0 BuildID: 20150222233048 CrashTime: 1425288264 EMCheckCompatibility: true Email: elliet@optusnet.com.au EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1425287230 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Layers! GL Context? GL Context+ GL Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 540 StartupTime: 1425288134 Theme: classic/1.0 Throttleable: 1 Vendor: Version: 31.5.0 useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Wayne Mery trɔe
All Replies (4)
Could you start Tbird secured and offline by adding -safe-mode -offline in your shortcut for Tbird
If that works paste troubleshooting information in here (use copy to clipboar-button)
Gnospen trɔe
et23,
Not your fault, but the "crash details" you provided are unfortunately not helpful. What you want to provide is the crash ID https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports
crash id's: bp-c880b781-f1d2-4599-92fd-790ac2150303 3/03/2015 8:37 pm bp-c58e0943-4482-42fc-91e1-9269e2150303 3/03/2015 8:31 pm bp-7d2c48e8-54f3-45d6-9db7-e5ac12150303 3/03/2015 8:20 pm CD436673-E770-42B6-AB3C-CAE4D9B44861 3/03/2015 8:15 pm bp-04b352ac-bd56-4ed8-a468-a20102150303 3/03/2015 8:12 pm bp-c3273808-c619-42b1-b861-8ef782150303 3/03/2015 8:11 pm bp-8a03c1f6-66f0-489b-9ff2-9df872150303 3/03/2015 8:09 pm 8498800F-1087-4C64-9743-86E343C8F6F2 2/03/2015 8:28 pm bp-7ccf9ed5-b208-4562-b761-d37c82150302 2/03/2015 8:25 pm CC9959C3-08F2-4FAE-A67F-C4880FC2C61A 2/03/2015 8:15 pm 059744DF-484A-4BE1-BA2B-22E8ADDB7E90 2/03/2015 8:09 pm bp-72494da6-03a1-42f6-ace9-afc1a2150302 2/03/2015 7:51 pm E297F14D-BC45-4A33-8EAC-79BF3640E0F4 2/03/2015 6:07 am bp-4e7b506f-197f-4cba-9a1f-60b802150225 25/02/2015 6:53 pm F735F651-563D-4B5F-9F64-E3B7D01EAA4F 22/02/2015 6:17 pm bp-20b09202-6df2-4bec-9e9f-7dbbf2150220 20/02/2015 5:16 pm 98CA26AE-EAD4-4992-907D-4825C4CAEB2B 20/02/2015 5:16 pm bp-b1ecffc7-84cf-4ef5-94dd-bdb6c2150215
That crash by me reading of the bug is caused by a facebook photo uploader pluygin. It is no longer supported by facebook.
The Firefox guys landed a fix, but for reasons of their own refused to back port it to Version 31. I suggest you use the beta here https://www.mozilla.org/en-US/thunderbird/channel/ until the next version is released in May.