This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I had a new hard drive installed &I cannot remember my password.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ user01229325

more options

My Thunderbird account was not recovered to the new hard drive, when I try to sign in, I haven't been able to remember my password. Is there a security question I could answer to get my password? Or something?

My Thunderbird account was not recovered to the new hard drive, when I try to sign in, I haven't been able to remember my password. Is there a security question I could answer to get my password? Or something?

All Replies (1)

more options

Email accounts are with email providers. You administer your password with your email provider. Thunderbird is not an email provider.

Go to your email providers email help page and look for a link to reset your password.