This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Error msg says browser does not support HTML5 video. My FF and Flash up to date. Now what?

  • 4 ŋuɖoɖowo
  • 7 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Kevin

midlovines
midlovines
more options

Accessing bird nest cam on Cornell website. Plays well on PC. For my Samsung phone error says "==browser does not support html5" Updated FF for Android and Flash for Android, restarted phone and got same error message. Settings set for tap to play. Help

Accessing bird nest cam on Cornell website. Plays well on PC. For my Samsung phone error says "==browser does not support html5" Updated FF for Android and Flash for Android, restarted phone and got same error message. Settings set for tap to play. Help

Ŋuɖoɖo si wotia

Looks like YouTube is not providing content in either h264 or webm for that video. https://www.youtube.com/embed/Q4iKJIiYRek breaks for me on any Firefox or Chromium without Flash.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (4)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi midlovines

We need more troubleshooting details to help you:

  1. What Android phone or tablet are you using? What version of Android OS (4.0 Ice Cream Sandwich, 4.1-3 jelly bean, 4.4 kitkat or 5.0 lollipop etc)
  2. Please provide the URL of the "bird nest cam on Cornell website"

Cheers!

...Roland

midlovines
midlovines Biabia la
more options

Roland--my phone Samsung Galaxy Avant from T Mobile. OS KitKat 4.4.2. Cornell Bird Cam URL http://cams.allaboutbirds.org/channel/46/Great_Horned_Owls/#_ga=1.22304123.133601993.1425823127 Thanks a lot. Henry

guigs
guigs
more options

This url loads the video in the HTML5 player for me on kitkat 4.4.2 on Galaxy Note 4.

After looking at troubleshooting information however the error message you mentioned showed up.

In the meantime it is possible to double tap and open the video in youtube.

Kevin
Kevin
  • Moderator
more options

Ɖɔɖɔɖo si wotia

Looks like YouTube is not providing content in either h264 or webm for that video. https://www.youtube.com/embed/Q4iKJIiYRek breaks for me on any Firefox or Chromium without Flash.