This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have an email uaser name that does not exist how do I delete it. This shows up when trying to send message

  • 4 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ bltajt

more options

I have two users on my e-mail account: Mine: bls04@bellsouth.net and the other is: hks25@bellsouth.net. We had not been able to send e-mail under the hks25 account and in trying to correct this - I now cannot send messages from either account and a message comes up enter password for hks24@bellsouth.net. NOTE: the 24 instead of 25. I do not know where this comes from or how to delete it, nor why have never been able to send messages from the hks25 account.

I have two users on my e-mail account: Mine: bls04@bellsouth.net and the other is: hks25@bellsouth.net. We had not been able to send e-mail under the hks25 account and in trying to correct this - I now cannot send messages from either account and a message comes up enter password for hks24@bellsouth.net. NOTE: the 24 instead of 25. I do not know where this comes from or how to delete it, nor why have never been able to send messages from the hks25 account.

All Replies (4)

more options

Tools menu (alt+T) > account settings > outgoing server (SMTP).

more options

DID NOT WORK

more options

All outgoing servers are listed in that entry. So I suggest you have another look and perhaps explain how pointing to the location of the the outgoing servers. Did not work.

more options

My correct users are ok. The user that shows up when I try to send an e-mail does not exist. I cannot locate that user name anywhere.