This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When watching a video on youtube, if the monitor blanks for power saving, when it resumes, the video area is green (not refreshed) but the sound keeps playing.

more options

Steps:

1. Video is correctly playing on youtube 2. Since I'm just watching and not pressing any key or moving the mouse, the display will blank for power saving after some minutes 3. I move the mouse to wake it 4. The video area is solid green, while the sound continues playing 5. If I switch tasks, the area from the other task gets painted over the video area, it seems like the video are is never refreshed after the suspend/wake

Steps: 1. Video is correctly playing on youtube 2. Since I'm just watching and not pressing any key or moving the mouse, the display will blank for power saving after some minutes 3. I move the mouse to wake it 4. The video area is solid green, while the sound continues playing 5. If I switch tasks, the area from the other task gets painted over the video area, it seems like the video are is never refreshed after the suspend/wake

Ŋuɖoɖo si wotia

Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

Ɖɔɖɔɖo si wotia

Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

more options

As to the monitor, turn off the screen saver when you play videos.

There are also software screen savers you can use.

more options

FredMcD said

As to the monitor, turn off the screen saver when you play videos.

Yes, I use "Power Manager Inhibit Applet" for MATE Desktop (GNU/Linux).