This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep changing the settings so that I'm not asked which program I want to view word docs but the windows keep popping up. I need to fix this.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 4 views
  • Nuɖoɖo mlɔetɔ FredMcD

more options

I teach online so have to download hundreds of student papers. Every time I download, a pop up window opens that asks me to choose how to open the document. It also tells me I can change the settings through options. I want the pop up window to go away, I want word docs to just open. Else wise I'm getting rid of Firefox. What a royal pain. I've gone to options, settings, and changed the settings half a dozen times, but the pop up window keeps happening every time I want to open an student's paper (download it). How do I get rid of this stupid window?

I teach online so have to download hundreds of student papers. Every time I download, a pop up window opens that asks me to choose how to open the document. It also tells me I can change the settings through options. I want the pop up window to go away, I want word docs to just open. Else wise I'm getting rid of Firefox. What a royal pain. I've gone to options, settings, and changed the settings half a dozen times, but the pop up window keeps happening every time I want to open an student's paper (download it). How do I get rid of this stupid window?

All Replies (1)

more options

When the 'what to do' window opens, is there a box labeled Always? Turn it on, then make your choice.