Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox message "unable to connect" after installing for 1st time on new computer Windows 8.1

  • 4 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 6 views
  • Nuɖoɖo mlɔetɔ dehagemann

more options

Following install unable to access any website

Following install unable to access any website

All Replies (4)

more options

Ɖɔɖɔɖo si wotia

more options

Don't feel install worked completely but didn't get error message. My security allows firefox program...even turned off firewall

more options
more options

Appears to be unable to access network but I can through Explorer