This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

same emails download multiple times

  • 7 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Matt

more options

each time Thunderbird is opened emails that were previously downloaded are downloaded again. I.E.--I have to wait while Firefox is downloading 1 or 134 Important and 2 of 300 All Mail......

each time Thunderbird is opened emails that were previously downloaded are downloaded again. I.E.--I have to wait while Firefox is downloading 1 or 134 Important and 2 of 300 All Mail......

All Replies (7)

more options

I assume this is Gmail. Do you have Thunderbird 31.7.0? because I thought the bugs that caused that for gmail were all fixed in the current version.

more options

Thank you, Matt- I do NOT have Thunderbird 31.7.0, but have 31.6.0 I can't seem to find a way to upgrade to the 31.7.0 version. Can you help?

thanks, Devin

more options

Help menu (alt+H) > about Thunderbird.

more options

Oh, yeah---I did that before responding to you and it says that "I am up to date". Don't know where to go from here

more options

I suggest you give the TB28 beta a test drive. https://www.mozilla.org/en-US/thunderbird/channel/

It is only a week or two from release so stability is not an issue.

more options

Where did you get the version 31.7.0 ? Did you get it from the beta site? I just want to know how you had this new version before I could get it.

thanks, Devin