This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

search box quit working

  • 2 ŋuɖoɖowo
  • 9 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ 13michael13

more options

the search box beside address box is not working. I can go into options and click on the search tab, it will not show search

the search box beside address box is not working. I can go into options and click on the search tab, it will not show search

Ŋuɖoɖo si wotia

You can check if you have the XML files of the default search engines including Google in the browser\searchplugins folder in the Firefox program folder.

If not then you need to reinstall Firefox.


Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.

You can use this button to go to the currently used Firefox profile folder:

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

You can check if you have the XML files of the default search engines including Google in the browser\searchplugins folder in the Firefox program folder.

If not then you need to reinstall Firefox.


Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.

You can use this button to go to the currently used Firefox profile folder:

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

13michael13 said

the search box beside address box is not working. I can go into options and click on the search tab, it will not show search It showed the xml files were not there, It instructed to redownload firefox. I did and now I am back in business. Thank you very much