This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

v.38 has pst import problem again. v.37 ok so can import then upgrade.

  • 4 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 8 views
  • Nuɖoɖo mlɔetɔ Wayne Mery

monkey55
monkey55
more options

Just for a "heads-up" guys. Recently installed Thunderbird on mine and friend's laptops with no issues. Been trying to get it working also on my desktop for the last few days and it crashes repeatedly on import. Tried all sorts of tricks like putting the pst file on a USB stick and uninstalling/reinstalling Thunderbirds and Outlook. Finally found earlier problem reports down to specific Thunderbird versions. The laptops have v.37 but the desktop has v.38. An earlier fix was to install v.24 and then upgrade. Just tried this and it worked a treat. v.24 imported all my outlook stuff and then simply upgraded to v.38. Incidentally, all 3 machines are running Windows 7 and Outlook Express. Best Regards, Phil

Just for a "heads-up" guys. Recently installed Thunderbird on mine and friend's laptops with no issues. Been trying to get it working also on my desktop for the last few days and it crashes repeatedly on import. Tried all sorts of tricks like putting the pst file on a USB stick and uninstalling/reinstalling Thunderbirds and Outlook. Finally found earlier problem reports down to specific Thunderbird versions. The laptops have v.37 but the desktop has v.38. An earlier fix was to install v.24 and then upgrade. Just tried this and it worked a treat. v.24 imported all my outlook stuff and then simply upgraded to v.38. Incidentally, all 3 machines are running Windows 7 and Outlook Express. Best Regards, Phil

Ŋuɖoɖo si wotia

Thanks for the heads up.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Ɖɔɖɔɖo si wotia

Thanks for the heads up.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Followup question - do you mean the import worked on version 37 beta?

monkey55
monkey55 Biabia la
more options

Sorry Wayne, I'm not sure. I know I did accept an update on version 37 sometime after doing the imports. Regards, Phil

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If you are not on the beta channel then what you are thinking of is 31.7.0