This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't connect to my router, through its IP address

  • 9 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ user633449

more options

I cannot access my system routers using their IP address', I keep getting a security error and when I make the suggested updates in the options they still don't work.

I cannot access my system routers using their IP address', I keep getting a security error and when I make the suggested updates in the options they still don't work.

All Replies (9)

more options

What is the wording of the error message you get? For example, if Firefox objects to the SSL certificate of the router, could you copy/paste the "Technical Details" section of the page?

more options

What router do you have?

more options

cor-el said

What router do you have?
more options

Check with your ISP. It's address may have changed.


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 10.1.15 Adobe PDF Plug-In For Firefox and Netscape 11.0.12
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

more options

FredMcD said

Check with your ISP. It's address may have changed.

You never accessed a router with a IP address? to change settings as that is what the OP is having issues with.

James trɔe

more options

Hmm thread was bumped when kacmowt quoted cor-el's post.

more options

My modem is http://192.168.1.254/

more options

From you comments and IP used it sounds like you have a combo modem/router for a dsl or adsl service.

For cable internet connection you have a modem (like say from Motorola) with just one ethernet out and then the user usually provides his/her own router or switch that is wired only or a router that has wifi also so to connect multiple wired and or wireless devices. The ISP usually has no involvement with the router/switch in this case.


Some of the older routers/witches unfortunately uses the SSLv3 for example which can explain the issue eebushman is having.

James trɔe

more options

It sounds like the security cert on the router may be old or using an old cypher firefox no longer supports. Can you give the exact error you see?

Also, try to update your router's firmware (use another browser if need be)