This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

How to import emails from another computer?

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ Steve721

Steve721
Steve721
more options

The hard drive in my computer stopped working. I have a backup program that backed up all the files. How do I import my email addresses and emails from the backup files?

Thank you,

Steve

The hard drive in my computer stopped working. I have a backup program that backed up all the files. How do I import my email addresses and emails from the backup files? Thank you, Steve

All Replies (2)

Zenos
Zenos
more options

You need the profile from your old hard disk, or hopefully from the backup file set.

https://support.mozilla.org/en-US/kb/profiles-tb

See the part about restoring to a different location. Essentially, run Thunderbird on the new computer and it will create a new empty profile. Overwrite the old profile onto the new empty one. Do this in your file manager (e.g. Windows Explorer) with Thunderbird shut down.

Zenos trɔe

Steve721
Steve721 Biabia la
more options

Thank you, Zenos. Yes, I've already found this response. I should have added that I already have several weeks of emails on my new hard drive, so my current profile is not empty. If I import a profile, it will overwrite all my current emails, etc.!

Is there a way of importing them into a separate folder, then moving them to the correct new folders?

Steve721 trɔe