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Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Unable to sign in to virginmedia email account

  • 4 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 11 views
  • Nuɖoɖo mlɔetɔ stehutton

stehutton
stehutton
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I've had a new SSD installed to replace my hard disc and when re-installing Thunderbird I cannot set up my virginmedia email account. I get a message "configuration could not be verified - is the username or password wrong?

My username and password are correct and I can sign into my email account via the virginmedia web page normally.

Any help would be appreciated.

Thanks

I've had a new SSD installed to replace my hard disc and when re-installing Thunderbird I cannot set up my virginmedia email account. I get a message "configuration could not be verified - is the username or password wrong? My username and password are correct and I can sign into my email account via the virginmedia web page normally. Any help would be appreciated. Thanks

Ŋuɖoɖo si wotia

Well Please follow this link https://support.mozilla.org/en-US/kb/cannot-receive-messages

if it is not work then this https://support.mozilla.org/en-US/questions/1042791

Give link so that you can easily find out your solutions by following steps

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (4)

Ashiqur Rahman Amit
Ashiqur Rahman Amit
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Please see below two knowlede base for sollution https://support.mozilla.org/en-US/kb/manual-account-configuration https://support.mozilla.org/en-US/kb/automatic-account-configuration

stehutton
stehutton Biabia la
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Finally managed to get the account set up in Thunderbird, but it will not retrieve emails. See attached picture for details of error message

Ashiqur Rahman Amit
Ashiqur Rahman Amit
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Ɖɔɖɔɖo si wotia

Well Please follow this link https://support.mozilla.org/en-US/kb/cannot-receive-messages

if it is not work then this https://support.mozilla.org/en-US/questions/1042791

Give link so that you can easily find out your solutions by following steps

stehutton
stehutton Biabia la
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Thanks for your help guys. I deleted the account which Tbird helped me create as the default settings were wrong, and created an account manually in alignment with the settings given on the VirginMedia website.

All is now well - relief :)

Thank you :)