This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Why doesn't Mozilla allow me to see videos on YouTube in HD but only auto resolution?

  • 3 ŋuɖoɖowo
  • 6 masɔmasɔ sia le wosi
  • 5 views
  • Nuɖoɖo mlɔetɔ Banban

Costi-Gelu
Costi-Gelu
more options

I can see videos on YouTube only at auto resolution (usually 360p), the other resolutions do not even appear as available for me on Firefox (I do not have this issue in other browsers but I need Firefox). I have Firefox and Adobe Flash Player up to date, emptied cache and memory but the issue persists. I am using Windows XP as it is an old computer with drivers compatibility issues for newer OS's.

I can see videos on YouTube only at auto resolution (usually 360p), the other resolutions do not even appear as available for me on Firefox (I do not have this issue in other browsers but I need Firefox). I have Firefox and Adobe Flash Player up to date, emptied cache and memory but the issue persists. I am using Windows XP as it is an old computer with drivers compatibility issues for newer OS's.

Ŋuɖoɖo si wotia

This problem is already known and is linked to the new HTML5 player on YouTube with Windows XP. See previous threads for more information, for example this helpful answer from jscher2000.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (3)

Banban
Banban
more options

Ɖɔɖɔɖo si wotia

This problem is already known and is linked to the new HTML5 player on YouTube with Windows XP. See previous threads for more information, for example this helpful answer from jscher2000.

Banban trɔe

Costi-Gelu
Costi-Gelu Biabia la
more options

Thank you, I used Firefox 37 untill recently but I needed an upgrade due to another add-on. This did the trick for me (Installing those 2 add-ons I mean)

Banban
Banban
more options

Ok, glad that you found the solution! Thanks for your feedback.