This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When sending email with attachments email sent with duplicate attachments and as duplicate emails

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Matt

more options

When sending out emails with attachments the emails show up in sent folder twice, some times four times and attachments are duplicated and even occasionally contains an attachment I did not add. Also getting message saying copy to sent folder failed, then copies show up in sent folder. Also getting frequently message stating saving to draft folder failed. How do I fix these errors? Running Thunderbird 38.20.0 Thank you to all for the time and consideration show in responding to my questions. Midnightsunman

When sending out emails with attachments the emails show up in sent folder twice, some times four times and attachments are duplicated and even occasionally contains an attachment I did not add. Also getting message saying copy to sent folder failed, then copies show up in sent folder. Also getting frequently message stating saving to draft folder failed. How do I fix these errors? Running Thunderbird 38.20.0 Thank you to all for the time and consideration show in responding to my questions. Midnightsunman

Ŋuɖoɖo si wotia

1. If you are using Outlook.com or Gmail disable saving of sent mail in your account settings. Both add it when the mail goes through their SMTP servers.

2. Compact your drafts and Sent folders. The setting is on the right click context menu.

3. Create and exemption from any real time scanning of your Thunderbird profile folder by your anti virus.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (1)

more options

Ɖɔɖɔɖo si wotia

1. If you are using Outlook.com or Gmail disable saving of sent mail in your account settings. Both add it when the mail goes through their SMTP servers.

2. Compact your drafts and Sent folders. The setting is on the right click context menu.

3. Create and exemption from any real time scanning of your Thunderbird profile folder by your anti virus.