This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe flash crashes every time it occurs on a page

  • 6 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 15 views
  • Nuɖoɖo mlɔetɔ FredMcD

more options

Can you tell me why Adobe flash crashes every time I open a page? It does not matter what the site is, or how often i submit a crash report, it happens all the time. I am using Firefox 41.0.2 with the latest version of Adobe and it still happens all the time.

Can you tell me why Adobe flash crashes every time I open a page? It does not matter what the site is, or how often i submit a crash report, it happens all the time. I am using Firefox 41.0.2 with the latest version of Adobe and it still happens all the time.

All Replies (6)

more options

This is not a cure, but should let the web page load without crashing.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it


  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

I have this problem too, and disabling Protected Mode seems to expose me to other security risks.

more options

jon80 Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.

Please give as many details as you can. Post the link to your question here.

more options

This reply makes no sense to me at all. There is nowhere on the links listed above to post system details. What does this mean and where are you talking about?

more options

Would you be willing to try something unorthodox?

This is a problem that has plagued Firefox for years. It has to do with the way the plugins are handled in a nutshell and ONLY exists within Firefox no other browser has this issue.

I stumbled across something that may resolve your issues; I have not seen an error like this for years on my machine after implementing it.

more options

draculadave said

This reply makes no sense to me at all . . . .

That reply was to another user.