This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I'm trying to open a link but i'm getting a gray screen with a gray globe.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 6 views
  • Nuɖoɖo mlɔetɔ cor-el

jsyolanda
jsyolanda
more options

I can open this link in google chrome but I want to use Firefox. When I open the ling I get a gray screen and a message in the middle " A plug-in is needed to display this content." It is not telling me what plug-in. There is a gray globe in the address bar. How do I get this to open?

I can open this link in google chrome but I want to use Firefox. When I open the ling I get a gray screen and a message in the middle " A plug-in is needed to display this content." It is not telling me what plug-in. There is a gray globe in the address bar. How do I get this to open?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you post a link to this page if it publicly accessible (i.e. no authentication or signing on required)?

You can check the type in the Inspector by right-click that plugin area and navigate up in the DOM tree until you see the OBJECT/EMBED tag.