This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why is mozilla making me enable my addons every time i open it? they are my adblocker and pop up blocker addons ive always used?

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 7 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

whenever i open mozilla it opens multiple tabs that have one of my addons in each tab asking me to enable /disable etc. once i do i restart mozilla and am fine untill i colse mozilla again and re open then i have to do all over again? i have sync so why cant it remember my settings?

whenever i open mozilla it opens multiple tabs that have one of my addons in each tab asking me to enable /disable etc. once i do i restart mozilla and am fine untill i colse mozilla again and re open then i have to do all over again? i have sync so why cant it remember my settings?

All Replies (2)

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

more options

If deleting extensions.* and compatibility.ini files hasn't helped then also delete the addons.json file.

You can also check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use this button to go to the current Firefox profile folder: