Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Thunderbird keep loosing the password and I constantly have to sign in

  • 2 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Mercedescdi1

more options

Recently I have to keep signing into my email account to download new messages or do anything with emails. I am with BT and Yahoo but use Thunderbird for my emails. When I open Thunderbird often it will come up with the password box asking me to enter a new password. I then have to go into Yahoo and sign into my account there before being able t download my emails in Thunderbird.

Recently I have to keep signing into my email account to download new messages or do anything with emails. I am with BT and Yahoo but use Thunderbird for my emails. When I open Thunderbird often it will come up with the password box asking me to enter a new password. I then have to go into Yahoo and sign into my account there before being able t download my emails in Thunderbird.

All Replies (2)

more options

I have similar problems in Thunderbird, but only with bt email accounts. I'd hoped it might improve when they switched provisioning from Yahoo to Critical Path, but alas, no. Maybe I should investigate if there are any timeout settings that could make Thunderbird more tolerant of a tardy response.

My advice to you is to find a more competent email provider.

more options

Sorry I have only just seen your reply. Thanks for that. I have had the same settings, same laptop even, I am still on XP, for a long time now, and it is only within the last 6 weeks I have had the problem. My Yahoo account appears to keep working if I don`t try and connect Thunderbird. As soon as I try and sign into Thunderbird, 5 min and it signs out, I have to go into Yahoo, sometime sign out and then in again or if yahoo have lost connection, sign in again. It is as if something has changed in the last few weeks