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migrating to thunderbird from office 2013 64 bit is not working and in import option outlook has been in hidden state only outlook express is shown , kindly he

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we can't able to import our pst file (outlook 2013) to thunder bird . kindly help while choosing Tools--> Import --->mail--->outlook and eudora options are disabled only outlook express is enabled but we cant move further

we can't able to import our pst file (outlook 2013) to thunder bird . kindly help while choosing Tools--> Import --->mail--->outlook and eudora options are disabled only outlook express is enabled but we cant move further

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that is the case with Thunderbird V38. Earlier version have the import enabled. What language and operating system should the old version be in?

Note that when working, outlook must be installed and functional on the machine the import is to occur from.