This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I need to revert back before I set default, as I have a problem with my Talttalk server which keeps repeating over 200 emails. I tried Thunderbird without the

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 11 views
  • Nuɖoɖo mlɔetɔ Matt

more options

I have had a talk talk email for years but since their cyber attack, every time I open the mail it downloads repeat emails. In windows mail it was over 500 a time. I was recommended Thunderbird. I set it up without being default and it only downloaded new emails. After trying it for a week, I made Thunderbird my default and as soon as I did that it wanted to download 200. I really don't want to uninstall thunderbird, as I will get all emails from the server and I want to continue using you. Can I go back to not having it as a default. yours carol

I have had a talk talk email for years but since their cyber attack, every time I open the mail it downloads repeat emails. In windows mail it was over 500 a time. I was recommended Thunderbird. I set it up without being default and it only downloaded new emails. After trying it for a week, I made Thunderbird my default and as soon as I did that it wanted to download 200. I really don't want to uninstall thunderbird, as I will get all emails from the server and I want to continue using you. Can I go back to not having it as a default. yours carol

Ŋuɖoɖo si wotia

Setting Thunderbird as a default mail client for the operating system will not in any way affect how it gets mails, or how the server responds to it.

Having said that, if you have malware on your computer, it could be using the change to spam your inbox. But that is not something I can help you with at all. That is a task for an anti virus company.

It my be that Talk Talk have options on their web site to limit the mail that is downloaded by a mail client, but as a general rule a mail client will download whatever mail is in your web mail account.

On occasions anti virus email scanners die a horrible death and their method of demonstrating that is to repeatedly download the same email over and over. This used to be a particular party trick of Norton's. Generally disabling email scanning until the backlog of mail is downloaded will clear the issue.

On other occasions the issue will actually be a corrupt email on the server. So log into the web mail using a browser, empty the trash and spam folders and delete whatever email is downloading over and over and the next mail in the list after the repeated download.

.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (1)

more options

Ɖɔɖɔɖo si wotia

Setting Thunderbird as a default mail client for the operating system will not in any way affect how it gets mails, or how the server responds to it.

Having said that, if you have malware on your computer, it could be using the change to spam your inbox. But that is not something I can help you with at all. That is a task for an anti virus company.

It my be that Talk Talk have options on their web site to limit the mail that is downloaded by a mail client, but as a general rule a mail client will download whatever mail is in your web mail account.

On occasions anti virus email scanners die a horrible death and their method of demonstrating that is to repeatedly download the same email over and over. This used to be a particular party trick of Norton's. Generally disabling email scanning until the backlog of mail is downloaded will clear the issue.

On other occasions the issue will actually be a corrupt email on the server. So log into the web mail using a browser, empty the trash and spam folders and delete whatever email is downloading over and over and the next mail in the list after the repeated download.

.