Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't find my email inbox

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ user01229325

more options

My computer CPU failed. I purchased new computer and was told that data from the old computer was installed into the new machine. However, programs were not. Now I cannot access my emails or find the usual display.

My computer CPU failed. I purchased new computer and was told that data from the old computer was installed into the new machine. However, programs were not. Now I cannot access my emails or find the usual display.

All Replies (1)

more options

I suggest you ask the person that moved your data. No one is going to be able to guess what has been done to your computer.

Your looking for your profile. It contains your Thunderbird data.

https://support.mozilla.org/en-US/kb/profiles-tb

user01229325 trɔe