This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Can not watch video clips anymore.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 12 views
  • Nuɖoɖo mlɔetɔ FredMcD

SteveO325
SteveO325
more options

I was able to watch any video clips until from the internet until about 6 weeks ago.

Now I can only watch youtube video clips, when I try to watch any other video clips it tells me to load a new flashplayer.

I have downloaded the Adobe flash player but it wont load/run after download and keeps giving me the same download flash player message even though I have downloaded it ??

I am still running windows XP OS but like I say was able to watch all video clips until recently

I was able to watch any video clips until from the internet until about 6 weeks ago. Now I can only watch youtube video clips, when I try to watch any other video clips it tells me to load a new flashplayer. I have downloaded the Adobe flash player but it wont load/run after download and keeps giving me the same download flash player message even though I have downloaded it ?? I am still running windows XP OS but like I say was able to watch all video clips until recently

All Replies (1)

FredMcD
FredMcD
more options

Did anything happen, or update during that time?

Your System Details does not show a player is installed.

Flash Player Version Version: 20.0.0.306
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Windows 8 and Windows 10 have built in flash players and Adobe will cause a conflict. Install the ’’’plugin’’’ only. Not the ’’’active_x’’’.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration