This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The trashcan of one of the acconts has disappeared. Why?

  • 2 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ queffe

more options

This morning, trying to delete some mail from a certain account, I found that it was impossible . Examinig the trashcan list of all my acconts, I found that the trashcan of such account had disappeared. Why did it happen? And how to reactivate it?

This morning, trying to delete some mail from a certain account, I found that it was impossible . Examinig the trashcan list of all my acconts, I found that the trashcan of such account had disappeared. Why did it happen? And how to reactivate it?

All Replies (2)

more options

Is this a POP or IMAP mail account ?

If IMAP, then you may need to subscribe to see the 'Trash' folder.

re : trying to delete some mail from a certain account, I found that it was impossible Did you get any error message ?

more options

Toad-Hall said

Is this a POP or IMAP mail account ? If IMAP, then you may need to subscribe to see the 'Trash' folder. re : trying to delete some mail from a certain account, I found that it was impossible Did you get any error message ?

No error message. Anyway I have solved. I copied from another mail account folder the file 'Trash' (obviously empty) and pasted it in the mail account folder previously missing of it. It works perfectly. I suppose that such file had been deleted accidentally. Thanks