This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I forgot my user name...have clicked on the fogot link typed in my e-mail about 3 or 4 and am still waiting...said it was sent!!!

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 4 views
  • Nuɖoɖo mlɔetɔ John99

more options

this all started with, I was having trouble with my home page staying up... whenever I Logged-off/on or brought it back from sleep mode had to go into options > general > in show my home had to always type http://my.yahoo.com/ to no avail... came just to get a few answers/suggestions but couldn't even sign-in so had to re-register...

this all started with, I was having trouble with my home page staying up... whenever I Logged-off/on or brought it back from sleep mode had to go into options > general > in show my home had to always type http://my.yahoo.com/ to no avail... came just to get a few answers/suggestions but couldn't even sign-in so had to re-register...

Ŋuɖoɖo si wotia

By PM

Hello John99... Yes, yes I have set Firefox to my homepage via options. I've tried the one of the solutions in the 2nd link: dragging the URL and dropping it on the home icon, first time I've seen this... Will let you know if this solves problem... So far, so good, crossing fingers...LOL :) Thanks Maxx_4...
Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

Such e-mail is always sent to the address on file with the website.

Check your user profile at the site.

Go to the top of any support.mozilla.org web page and press your username to see your Mozilla profile. Including your questions and answers.


Any username/password issues should be posted here with password in the heading, https://support.mozilla.org/en-US/forums/contributors

more options

Sorry I am not sure I understand correctly what you are asking about, but I will attempt to answer.

Maybe it is a question about your email use or something. If it is your Yahoo password that is nothing directly to do with us. (Although in some circumstances you may have stored passwords on you own computer with Firefox)

Also see (The blue text are clickable links)


I also note you posted elsewhere /forums/lost-threads/711916

my homepage dissappears... can't seem to keep my homepage... every time I log-in or wake from sleep mode have to click the icon for my.yahoo page then go to tools>options> and below the box of show my homepage type in http://my.yahoo.com/ or click use current page if I'm already there... never used to have to do that...am at a loss please HELP... am somewhat computer illiterate...LOL

You should be able to choose one of more pages to use as a homepage. You may also choose to have Firefox open with the homepage or with the tabs and windows from the previous session. See

more options

Ɖɔɖɔɖo si wotia

By PM

Hello John99... Yes, yes I have set Firefox to my homepage via options. I've tried the one of the solutions in the 2nd link: dragging the URL and dropping it on the home icon, first time I've seen this... Will let you know if this solves problem... So far, so good, crossing fingers...LOL :) Thanks Maxx_4...