Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I moved a sub-folder (which also contains sub-folders) and now the sub-sub-folders appear empty.

grebniets
grebniets
more options

This is a Thunderbird issue. I am running version 31.12, Mac OSX 10.11.3. I moved a sub-folder to a position under the name of the account in the folder pane. I can see the messages in the sub-folder but I can't see the messages in the sub-folders of the folder I moved. If I do a search on the sub-sub-folders, the search reveals the messages but I can't access them directly through their respective folders.

This is a Thunderbird issue. I am running version 31.12, Mac OSX 10.11.3. I moved a sub-folder to a position under the name of the account in the folder pane. I can see the messages in the sub-folder but I can't see the messages in the sub-folders of the folder I moved. If I do a search on the sub-sub-folders, the search reveals the messages but I can't access them directly through their respective folders.

All Replies (1)

amanchesterman
amanchesterman
more options

There are several suggestions here: http://kb.mozillazine.org/Disappearing_mail The linked page about 'empty folders' may be especially relevant?