This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HELP - Browser content becomes blank after minimising+opening window?

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

more options

This has happened very frequently ever since I installed Firefox 45.0 on my new laptop. (Using WIndows 10) After minimising a window and reopening it, often all the content on the page will just be blank white. This includes the tabs, toolbars, searchbars etc: all blank. Only when moving the cursor over the blank spaces does content begin to load/display. Another temporary solution I've found is to re-adjust and maximise the window. This is a very annoying issue and I'm not sure what the cause of the problem is. Any help would be appreciated!

This has happened very frequently ever since I installed Firefox 45.0 on my new laptop. (Using WIndows 10) After minimising a window and reopening it, often all the content on the page will just be blank white. This includes the tabs, toolbars, searchbars etc: all blank. Only when moving the cursor over the blank spaces does content begin to load/display. Another temporary solution I've found is to re-adjust and maximise the window. This is a very annoying issue and I'm not sure what the cause of the problem is. Any help would be appreciated!

All Replies (2)

more options

Here is an example of what is happening:

more options

That could be a problem with hardware acceleration in Firefox.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.