This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot find the Norton Toolbar (offering Safe Web) in the Add-on/Extension page of 45.0.1 on VISTA

  • 3 ŋuɖoɖowo
  • 11 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ user633449

more options

I am planning to use Firefox but when I started Firefox (at version 44.0.2) I could not find the Norton Toolbar. I did a manual update of Firefox to the current version 45.0.1 but the Norton Toolbar was still absent. I checked "Add-ons/Extensions" but the only extension offered is Norton Identity Safe which I'm NOT interested in. The one I'm looking for is the main "Norton Toolbar" which offers "Safe Web". I've checked on Norton's Support website without any success. My Norton product is the latest version of "Norton Security" and I've done a Norton LiveUpdate and restarted my PC. Is this a current problem with Firefox and Norton? Are other users affected? Thank you George

I am planning to use Firefox but when I started Firefox (at version 44.0.2) I could not find the Norton Toolbar. I did a manual update of Firefox to the current version 45.0.1 but the Norton Toolbar was still absent. I checked "Add-ons/Extensions" but the only extension offered is Norton Identity Safe which I'm NOT interested in. The one I'm looking for is the main "Norton Toolbar" which offers "Safe Web". I've checked on Norton's Support website without any success. My Norton product is the latest version of "Norton Security" and I've done a Norton LiveUpdate and restarted my PC. Is this a current problem with Firefox and Norton? Are other users affected? Thank you George

Ŋuɖoɖo si wotia

The norton toolbar duplicates features already in Firefox, and leads to many issues in Firefox without increasing your security at all. We strongly suggest you do not install it. Your actual anti-virus protect continues in the background regardless of what browser you are using.

If you really want the toolbar, please contact Norton for assistance.

Xle ŋuɖoɖo sia le goya me 👍 3

All Replies (3)

more options

Ɖɔɖɔɖo si wotia

The norton toolbar duplicates features already in Firefox, and leads to many issues in Firefox without increasing your security at all. We strongly suggest you do not install it. Your actual anti-virus protect continues in the background regardless of what browser you are using.

If you really want the toolbar, please contact Norton for assistance.

more options

Thank you for your reply.

I'm new to Firefox and its good to know that it provides the same security features as the Norton Toolbar which I will no longer require.

Thank you.

George

more options

I'm glad I could help! If you'd like, here are some further tips you can try to increase your performance, security and get the most from Firefox and your computer: