This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I export my smart mail folders to thunderbird 45?

  • 5 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Matt

more options

I finally decided to install the newer version of Thunderbird as my older version wouldn't allow an upgrade. Once installed everything was exported over except for my smart mail folders that I created to hold all my email from separate business accounts. I really need these to be exported over to the newer version.

If I view the "Go" tab I can see them in there but they are locked and don't show up under the folders pane along with Local Folders like they did in version 2.0.0.24. How do I enable them or get them to unlock? Is there another way to export those folders from the old files?

I finally decided to install the newer version of Thunderbird as my older version wouldn't allow an upgrade. Once installed everything was exported over except for my smart mail folders that I created to hold all my email from separate business accounts. I really need these to be exported over to the newer version. If I view the "Go" tab I can see them in there but they are locked and don't show up under the folders pane along with Local Folders like they did in version 2.0.0.24. How do I enable them or get them to unlock? Is there another way to export those folders from the old files?

Ŋuɖoɖo si wotia

Just wanted to thank everyone for their support. I tried upgrading gradually from version 2.0.0.24 to version 3 but that didn't work either so I just opened my original installation and moved all the folders from the Smart Folder designation into the Local Folders and installed version 45 and they were all there. Not what I wanted but it will suffice. Serves me right for waiting so long to upgrade. ;)

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (5)

more options

So you jumped from V2 to V45. Is that correct?

I suggest you try a version 3 in there first as the profile conversion code from V2 - V3 was extensive and removed about version 12 I think.

more options

So how do I do that now that I've already installed v45? Do I un-install using the windows un-installer? Will that remove all the registry files that were created when installing v45? I installed v45 to another folder as I wanted to keep my v2.0.0.24 in case something like this happened. Just don't want to create more headaches than needed when doing the un-install/re-install of v3.

Where do I find a copy of V3? I don't see it on the website.

Thanks for the reply and support.

nootkan trɔe

more options

Thunderbird doesn't use the registry so you don't need to worry about that.

Old versions can be found here:

https://ftp.mozilla.org/pub/thunderbird/releases/

more options

Ɖɔɖɔɖo si wotia

Just wanted to thank everyone for their support. I tried upgrading gradually from version 2.0.0.24 to version 3 but that didn't work either so I just opened my original installation and moved all the folders from the Smart Folder designation into the Local Folders and installed version 45 and they were all there. Not what I wanted but it will suffice. Serves me right for waiting so long to upgrade. ;)

more options

Your smart folders has me somewhat lost. It is a long time ago for me, but if memory serves smart folders was an add-on that basically introduced the unified folder view. These are created now simply by selecting View menu (alt+V) > Folders > Unified.