Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Inline graphics not displayed

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ Bonzadog

user1107159
user1107159
more options

Hello, Thunderbi9rd 45.0 Win 10 Pro.

I have had this problem for quite some time now.

If I want an inline image (jpg) in my email and send that email to myself, just an empty box is displayed. I unchecked the "append to email" box. I am not using a Proxy and use Norton 360 with backup as Firewall and Virus checker. BUT the GIF's on your email compoistion page do get sent.

Any help on this?

Hello, Thunderbi9rd 45.0 Win 10 Pro. I have had this problem for quite some time now. If I want an inline image (jpg) in my email and send that email to myself, just an empty box is displayed. I unchecked the "append to email" box. I am not using a Proxy and use Norton 360 with backup as Firewall and Virus checker. BUT the GIF's on your email compoistion page do get sent. Any help on this?

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

My guess is your problem id Norton.

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
Bonzadog
Bonzadog
more options

Thank you Matt, but it is still happening - no online jpg but the thunderbird gifs are displayed. I disabled Norton 360 too. Program updates are always being done by MS.

I've had this problem for at lease 4 years. Telling people to look in the append for my files - a work around solution.


However I will retry again, when my computer has finished collecting data so I cannot re-boot .

Bonzadog
Bonzadog
more options

No - no change also disabling just about every programme and stopping the Norton 360 Firewall and Virus checker did not help.

Perhaps disabling Norton is not enough and some elements may be running.

But sending an email to myself should surely not cause security problems.