This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Flash Player crashing on Firefox, but NOT Internet Explorer

  • 1 ŋuɖoɖo
  • 4 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

more options

A few weeks ago Firefox updated. Since then Adobe Flash does not work. If I use Internet Explorer, (which I dislike), all pages work normally. When using Firefox, Flash player crashes. I have uninstalled/reinstalled flash nearly a dozen times, with no success. I've "refreshed" Firefox, no help. I upgraded from Windows 8.1 to Windows 10, flash still crashes on Firefox, but NOT I.E.

I don't know what too do, short of ending my use of Firefox, and switching to Internet Explorer.


Any suggestions?, Anyone?

A few weeks ago Firefox updated. Since then Adobe Flash does not work. If I use Internet Explorer, (which I dislike), all pages work normally. When using Firefox, Flash player crashes. I have uninstalled/reinstalled flash nearly a dozen times, with no success. I've "refreshed" Firefox, no help. I upgraded from Windows 8.1 to Windows 10, flash still crashes on Firefox, but NOT I.E. I don't know what too do, short of ending my use of Firefox, and switching to Internet Explorer. Any suggestions?, Anyone?

All Replies (1)

more options

Firefox uses different Flash plugin than Internet Explorer and Google Chrome.

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

See also: