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messages don't open

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  • 1 masɔmasɔ sia le esi
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  • Nuɖoɖo mlɔetɔ Wayne Mery

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When I opened my email today, I got a pane telling me about the changes to version 45 in email. I didn't update or change my email. I closed that pane, and tried to access my messages. When I click on the message to open it, I get the word "loading" and nothing else happens. Neither new or older messages will open and display in reading pane.

When I opened my email today, I got a pane telling me about the changes to version 45 in email. I didn't update or change my email. I closed that pane, and tried to access my messages. When I click on the message to open it, I get the word "loading" and nothing else happens. Neither new or older messages will open and display in reading pane.

Ŋuɖoɖo si wotia

Do things improve if you start Thunderbird in safe mode?

https://support.mozilla.org/en-US/kb/safe-mode
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Ɖɔɖɔɖo si wotia

Do things improve if you start Thunderbird in safe mode?

https://support.mozilla.org/en-US/kb/safe-mode